by Clarissa Wright | Mar 23, 2023 | Press
The Happy Customer Index leverages proprietary data from Merchant Centric to understand which brands are checking all of the customer satisfaction boxes — from timeliness to cleanliness, and from price/value to loyalty. This data is pulled from millions of ratings, reviews and comments across sites such as Google, TripAdvisor and others.
For our index, we have taken a deeper look at three key themes — food, price/value and loyalty/referral — to determine the strongest fast casual brands related to these themes. Merchant Centric calls this measure a brand’s Theme Performance Score (TPS). If the TPS for a brand on a theme is higher than one, it indicates that guests mention the brand positively more often than negatively; for instance, a score of 3.5 indicates that guests mentioned that theme positively 3.5 times more than it was mentioned negatively. Conversely, a score of 0.5 indicates the theme is mentioned positively half as much as it is negatively.
by Clarissa Wright | Mar 8, 2023 | Press
Basketball is a thrilling game that has been a big part of my family’s life together. My father played and taught the game to me, and I taught it to my three sons. I played for my high school team, got a basketball scholarship in college and later coached the junior varsity team at my son’s high school.
by Clarissa Wright | Mar 7, 2023 | Press
WEST PALM BEACH, FL, March 07, 2023 /24-7PressRelease/ — The Great Greek Mediterranean Grill®, a leading fast casual restaurant concept, is growing its brand footprint in the Western U.S. with 13 new locations planned to open in five states throughout the region. This surge in franchise development is fueled by momentum from the brand’s remarkable performance in 2022, which was the most successful year in its company history.
by Clarissa Wright | Mar 7, 2023 | Press
Bob Andersen has spent over 20 years in the restaurant industry, with experience as a Managing Director at Boston Pizza, the President of MOOYAH, the Executive Vice President of United Franchise Group, and much more. Bob is currently the President of The Great Greek Grill – a delicious, growing brand with over 40 locations.
by Clarissa Wright | Mar 6, 2023 | Press
Whether you’re starting your very first business, a new venture, or your business is in growth mode, setting goals is fundamental to your overall success—and the success of those around you!
by [email protected] | Feb 23, 2023 | Press
The Great Greek Mediterranean Grill, an award-winning eatery with a fast-casual concept, recently opened its doors in the Kearny Mesa Shopping Center, located at 7951 Othello Ave., Suite 104. This is the very first location to open in all of the Golden State. The most highly rated international cuisine in San Diego may surprise you. The Great Greek Mediterranean Grill was launched in 2011 by two third-generation culinary trained restaurateurs, Nick A. Della Penna and Trent Jones, who have more than 30 years of experience in the food and hospitality business, a restaurant represented told FOX 5.